TOKYO TRIP PLANNING · TICKETS
Shibuya Sky tickets: when they go on sale, what they cost, how to get a sunset slot
Shibuya Sky tickets go on sale two weeks ahead, at midnight Japan time: that is 11:00 AM US Eastern the day before (10:00 AM Eastern after November 1). Adult tickets cost less online than at the window, and entry from 15:00 costs more, which covers every sunset slot. Here are the official prices, the exact on-sale time in US hours, the cancellation rules and what you can't take onto the roof.
Ad / affiliate disclosure: I may earn a commission if you book through the GetYourGuide link on this page, at no extra cost to you. Buying on Shibuya Sky's official ticket site has no markup, and I earn nothing from it. PracticalPivot is not affiliated with Shibuya Sky or Shibuya Scramble Square. Prepared with AI assistance; prices and rules were read on Shibuya Sky's official ticket and FAQ pages on October 13, 2026.
The 30-second answer
Buy on the official site, two weeks ahead. Adult tickets are ¥2,700 for entry up to 14:59 and ¥3,400 from 15:00. Each date goes on sale at midnight Japan time, two weeks out: 11:00 AM Eastern the day before (10:00 AM Eastern after November 1).
Want sunset? Book the 20-minute slot that starts about 30-40 minutes before sunset, and book it the day sales open; those slots go first (that last part is guidance, not an official figure).
With kids 11 and under: their tickets (¥1,200) are sold only at the 14th-floor window, in person, right before entry. Kids 5 and under are free.
Ticket prices (official, checked October 13, 2026)
| Ticket | Entry up to 14:59 | Entry from 15:00 | Where |
|---|---|---|---|
| Adult (12 and over, except 12-year-olds in elementary school) | ¥2,700 | ¥3,400 | Official website |
| Adult | ¥3,000 | ¥3,700 | 14th-floor window |
| Child (11 and under, plus 12-year-olds in elementary school) | ¥1,200 | Window only, same day | |
| Age 5 and under (including 6-year-olds not yet in school) | Free | With a ticketed adult | |
| THE ROOF set (sofa seat, drinks, snack, entry; 2+ people, 20 and over; through December 25, 2026) | ¥7,000 or ¥8,000 per person | Official website | |
Hours: 10:00-22:30, last entry 21:20; the 14th-floor ticket counter is open 10:00-21:20. Closed on New Year's Day. Every ticket is for a 20-minute entry window; there is no time limit once you are in, and no re-entry. Visitors with a Japanese disability certificate get half back at the counter (plus one companion).
When tickets go on sale, in US time
Shibuya Sky opens each date for sale two weeks ahead at 00:00 Japan time. Japan does not change its clocks, so the US time moves when ours do:
| US time zone | Until November 1, 2026 | From November 1, 2026 |
|---|---|---|
| Eastern | 11:00 AM, the day before | 10:00 AM, the day before |
| Central | 10:00 AM, the day before | 9:00 AM, the day before |
| Pacific | 8:00 AM, the day before | 7:00 AM, the day before |
Example: for a visit on Saturday, November 14, 2026 (Japan date), sales open at 00:00 on Saturday, October 31 in Japan, which is 11:00 AM Eastern on Friday, October 30.
Shortcut: the free Tokyo ticket dates tool lists the opening time for every day of your trip in your time zone and makes calendar reminders.
Getting a sunset slot
All sunset entry times fall in the ¥3,400 band. Tokyo's sunset is roughly 17:10 in mid-October, about 16:45 at the start of November and about 16:30 from late November through December (approximate; check a sunset table for your date). A slot that starts 30-40 minutes before sunset gives you time to clear the 14th-floor gate, lock your bag on the 46th floor and get to the roof while it is still light.
Sunset slots and weekends usually sell out first. If yours is gone, the 20-minute slots right after sunset still give you the city lights, and cancellations can reopen sold-out slots (the official ticket page shows the current count).
Official site vs resellers vs a guided tour
For a plain ticket, the official site is cheapest and simplest. You pay ¥300 less than at the window, and you can cancel free until the day before. Shibuya Sky says tickets bought from sellers that are not on its authorized list are void; as of September 1, 2026 that list included Klook, KKday and Trip.com.
A guided tour can make sense if you want someone to handle the timing and show you the Scramble Crossing and Hachiko on the way. GetYourGuide lists small-group and private Shibuya tours that include Shibuya Sky admission; check each listing for what is included, the meeting time and the cancellation terms.
Official Shibuya Sky ticket page →
Compare Shibuya tours that include Shibuya Sky on GetYourGuide →
Affiliate link. Opens GetYourGuide search results. Prices and what is included vary by tour.
Cancellations, rain and wind
- Official web tickets: free cancellation in your account until the day before. One purchase is cancelled as a whole; you cannot cancel 2 of 5 tickets.
- Rooftop closed at your time: the roof shuts without notice for rain, lightning, strong wind or heat. If it is closed at your entry time, you can cancel free that day before you enter. The indoor 46th-floor gallery stays open.
- No changes: you cannot change the date or time; cancel and buy again.
- Window tickets: cannot be cancelled.
- Late arrival: you may have to wait for a later slot, pay the price difference, or be refused.
What you can't take onto the roof
Bags of any size, hats and caps, tripods, monopods and selfie sticks, earphones and headphones, food and drink. Lockers on the 46th floor are about 32 x 37.5 x 43 cm; there is no room for suitcases, so leave large luggage in a station locker or at the shibuya-san tourist information center (Shibuya Fukuras, 1st floor). Phones and cameras on a neck strap or small enough for a pocket are allowed.
Common questions
When do Shibuya Sky tickets go on sale?
Online tickets for each date go on sale two weeks before that date at midnight Japan time, which is 11:00 AM Eastern the day before (10:00 AM Eastern after US clocks change on November 1).
How much is a Shibuya Sky ticket?
On the official site on October 13, 2026, an adult ticket was 2,700 yen for entry up to 14:59 and 3,400 yen for entry from 15:00. At the 14th-floor window the same tickets cost 3,000 and 3,700 yen. Children's tickets (age 11 and under, plus 12-year-olds still in elementary school) are 1,200 yen at the window only; 5 and under are free.
Can I buy Shibuya Sky tickets at the door?
Yes, at the 14th-floor counter, but only for slots that are not sold out. Shibuya Sky says that when an adult slot sells out online, it is sold out at the window too, and window tickets cannot be cancelled.
Can I cancel a Shibuya Sky ticket?
Official web tickets can be cancelled free until the day before your visit. On the day, you can cancel free before entering only if the rooftop is closed for weather at your entry time. Dates and times cannot be changed.
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Sources: Shibuya Sky official ticket page and FAQ (shibuya-scramble-square.com/sky), read October 13, 2026; GetYourGuide search results for "Shibuya Sky", October 13, 2026. This is a researched planning guide, not a firsthand review. Prepared with AI assistance and editorial review.